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NEW CAR DEALERS

New vehicle dealers usually have parts for your vehicle, but the prices are usually higher than other sources. The dealer carries what are known in the auto trade as Original Equipment Manufacturer (OEM) parts. OEM parts are those supplied by the vehicle manufacturer and are the same parts installed on the vehicle when it was built. Because of the higher overhead expenses, these parts are generally a little more expensive than the same item available through other outlets.

The higher cost of OEM parts does not necessarily indicate a better value, or higher quality. Automotive jobbers and auto discount stores regularly stock high-quality replacement parts in addition to OEM parts. Although manufacturers will recommend that you use OEM parts for replacement or service work, they will also specify that you can use an equivalent replacement part. Many replacement parts are made by or sold by reputable companies and are built to the same specifications as OEM parts. In many cases, replacement parts may even be identical to OEM parts, since many parts manufacturers sell parts to vehicle makers as OEM parts and also sell the same part to other companies, who market the part under a different brand name. The parts you have to be careful of are "gypsy" parts, which are discussed later in this section. Fortunately there are very few of them.

There are some parts for your vehicle — cylinder heads, crankshafts, body parts, and other slow movers — that you will be unlikely to obtain anywhere but at your dealer. These parts are not sold in sufficient quantities to make it attractive for any other outlet to stock them. Many of these parts may be special ordered.

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